Common Issues for Claim Denial

• Incorrect code used - Always use 83861

• CLIA Number not transmitted properly
  

• Determine the appropriate modifier to be used for the second eye tested

• The payer doesn't recognize the new code

• Not in scope of practice or not contracted for payment

• 3rd party payers may not have established payment policy for this code

If you receive a claim denial, contact the TearLab Reimbursement Support Center for assistance:

1-855-TEARLAB (1-855-832-7522), Option 4 or email us at rsc@tearlab.com.